Hyak is changing our name to Core Fiber
We're proud to announce the upcoming launch of our new brand and the exciting future we're building. While our name is changing, everything you love about Hyak is not.
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What's changing?
Same people.
Same local office.
Same mission.
New name.
Hyak was built by Florence, for Florence – and that will never be lost on us. Growing beyond our hometown is only possible becuase of customers like you, and everything we've learned here will help us serve households in other communities.
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The vision we had when we laucnhed Hyak, to bring fiber internet to Florence, Mapleton, Dunes City, and communities like ours that deserve a fast, reliable connection with unmatched customer support is still alive and well.
Now, we're taking that vision a step further by expanding our reach to more towns across Oregon and beyond."
Senior Network Architect
VP of Busienss Development
Same support
Hyak was built on providing exceptional customer service, and that will not change.
Same service
Your internet service will keep working as usual, without interruption.
Same price
Your plan and price will not change, but we will simplify and standardize plans for new customers.
Our Promise
Our commitment remains the same
01
Customer-Centric Excellence
We prioritize our customers in everything we do, delivering exceptional service, reliable connectivity, and personalized solutions that exceed expectations.
02
Innovation and Progress
We embrace cutting-edge technology to drive innovation, continually advancing our services to empower communities and businesses with future-ready solutions.
03
Community Commitment
We are deeply rooted in the communities we serve, actively engaging in initiatives that support local growth, foster collaboration, and enhance the quality of life.
FAQs
You have questions, we have answers.
No, your internet plan will stay the same. No action is needed from your end.
No, your internet service will continue working without interruption.
You can still access your account through the Hyak billing portal. After we transition to the Core Fiber brand, the portal URL will change but your login will remain the same and we’ll forward the outgoing portal to the new one in case you have it bookmarked.
No. All of your billing info, dates, and account information will stay the same.
Hyak joined Core Fiber Partners, a group of regional internet providers, in 2023 to fund our fiber internet construction throughout Florence, Mapleton, and Dunes City. This year (2026) we and our partners decided to join forces under one brand – Core Fiber.
Yes! Our Florence office is still open and our local staff is still here – that will not change.
Absolutely! Everything powering your home WiFi today will continue working normally.
You can still call or text (541) 902-5101 or email help@hyak.co.
Soon, you will see a new phone number (855-CORE-FIBER) and email (info@corefiber.com), but our current contact info will still work.
Testimonials
Words from our valued customers
Having a fiber connection makes a big difference for Top Hydraulics. Almost all of our transactions are handled online, which requires a sophisticated E-commerce website. We had to unexpectedly change servers last week for our website, which meant that we had to transfer Terabites of data to the new server from our backup hard drive. What took a few hours with Siuslaw Broadband's Gbps connection would have taken days via DSL...
Thank you for setting up our small business with Smart biz allowing us to meet our point of sale compliance requirement for running on a dedicated network. We really like the ability to have one IP for the POS system, another for our members and a third for guests such as those taking classes. You have also been very responsive whenever we need assistance and are always gracious when it ends up being pilot error on our part. We appreciate you very much.
Switching to Hyak’s fiber optic internet has been a game-changer for us! Compared to our old provider, the difference is night and day—Hyak delivers lightning-fast speeds, unmatched reliability, and zero buffering during streaming. The seamless connection has transformed how we work, game, and stay connected as a family. Plus, their customer service is responsive and genuinely helpful, which was a refreshing change from our previous ISP. We couldn’t be happier with the upgrade!
Having a fiber connection makes a big difference for Top Hydraulics. Almost all of our transactions are handled online, which requires a sophisticated E-commerce website. We had to unexpectedly change servers last week for our website, which meant that we had to transfer Terabites of data to the new server from our backup hard drive. What took a few hours with Siuslaw Broadband's Gbps connection would have taken days via DSL...
Thank you for setting up our small business with Smart biz allowing us to meet our point of sale compliance requirement for running on a dedicated network. We really like the ability to have one IP for the POS system, another for our members and a third for guests such as those taking classes. You have also been very responsive whenever we need assistance and are always gracious when it ends up being pilot error on our part. We appreciate you very much.
Switching to Hyak’s fiber optic internet has been a game-changer for us! Compared to our old provider, the difference is night and day—Hyak delivers lightning-fast speeds, unmatched reliability, and zero buffering during streaming. The seamless connection has transformed how we work, game, and stay connected as a family. Plus, their customer service is responsive and genuinely helpful, which was a refreshing change from our previous ISP. We couldn’t be happier with the upgrade!
Having a fiber connection makes a big difference for Top Hydraulics. Almost all of our transactions are handled online, which requires a sophisticated E-commerce website. We had to unexpectedly change servers last week for our website, which meant that we had to transfer Terabites of data to the new server from our backup hard drive. What took a few hours with Siuslaw Broadband's Gbps connection would have taken days via DSL...
Thank you for setting up our small business with Smart biz allowing us to meet our point of sale compliance requirement for running on a dedicated network. We really like the ability to have one IP for the POS system, another for our members and a third for guests such as those taking classes. You have also been very responsive whenever we need assistance and are always gracious when it ends up being pilot error on our part. We appreciate you very much.
Switching to Hyak’s fiber optic internet has been a game-changer for us! Compared to our old provider, the difference is night and day—Hyak delivers lightning-fast speeds, unmatched reliability, and zero buffering during streaming. The seamless connection has transformed how we work, game, and stay connected as a family. Plus, their customer service is responsive and genuinely helpful, which was a refreshing change from our previous ISP. We couldn’t be happier with the upgrade!
Having a fiber connection makes a big difference for Top Hydraulics. Almost all of our transactions are handled online, which requires a sophisticated E-commerce website. We had to unexpectedly change servers last week for our website, which meant that we had to transfer Terabites of data to the new server from our backup hard drive. What took a few hours with Siuslaw Broadband's Gbps connection would have taken days via DSL...
Thank you for setting up our small business with Smart biz allowing us to meet our point of sale compliance requirement for running on a dedicated network. We really like the ability to have one IP for the POS system, another for our members and a third for guests such as those taking classes. You have also been very responsive whenever we need assistance and are always gracious when it ends up being pilot error on our part. We appreciate you very much.
Switching to Hyak’s fiber optic internet has been a game-changer for us! Compared to our old provider, the difference is night and day—Hyak delivers lightning-fast speeds, unmatched reliability, and zero buffering during streaming. The seamless connection has transformed how we work, game, and stay connected as a family. Plus, their customer service is responsive and genuinely helpful, which was a refreshing change from our previous ISP. We couldn’t be happier with the upgrade!
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